Company BONCOCAP has set up the website (Hereinafter the “Website”).

Use of the Website implies compliance with these terms of use. When accessing the Website, any internet user browsing on the Website states that he/she has read and accepted the reservations of these terms and undertakes to comply with them.

The Website may be accessed using the following URL: The Website’s publisher is company BONCOCAP, French Société par actions simplifiée (simplified joint-stock company) with sole shareholder, with share capital of €22 493 562, registered with the TOULOUSE Trade and Companies Registry under number B 915 401 608, whose registered office is located at 183 AVENUE DES ÉTATS-UNIS, 31200 TOULOUSE, FRANCE, represented by Mr Alexandre Vigneron, duly empowered for the purpose of this document.

The Website is hosted by company OVH 2 Rue Kellermann – BP 80157 59053 Roubaix cedex 1, France

The use of the service provided by BONCOCAP and described herein is completely free of charge.

However, the internet users bear the cost of the equipment (computer, telephone, software, means of telecommunication, etc.) enabling access to this service, along with the internet connection costs.

Access to the Website grants users a private and non-exclusive right to use this Website. All of the elements shown on this Website, in particular written texts, photographs, logos, trademarks, videos, etc. are considered as intellectual works as stipulated by the French Intellectual Property Code. Consequently, any use of the content or any total or partial display or reproduction which may be made without the consent of the authors or assignees, is unlawful.

Company BONCOCAP endeavours to protect personal data. It undertakes to ensure the best level of protection for your personal data in compliance with the European and French regulations applicable to it in terms of protecting personal data.

For all information regarding personal data protection, you may also consult the website of the Commission Informatique et Liberté (French Data Protection Agency)

Data controller of my personal data:

The data controller is company BONCOCAP, represented by Mr Alexandre Vigneron.

Collection of my personal data:

Which personal data do we collect?

Some of the personal data recorded on our server are those provided voluntarily by you when you complete online forms. Other personal data are collected automatically during your visit.

The data that are collected automatically during your visit are:

Your IP address: an IP address is allocated to your computer by your internet access provider to enable you to have access to the internet. This address is generally considered as information that is not personally identifiable as it changes each time you connect.
Your login when you browse the restricted-access parts.
The address of the website from which you have connected to the Website
The date and time of your visit to the Website and the pages that you have visited.
The operating system of your computer and the browsing software.
BONCOCAP uses your personal data mainly for the following purposes:

Personalisation of our services and the messages that we send you
The data about you enables us to improve and personalise the services that we provide to you and the information that we send to you.

For example: we can send personalised emails to you or recommend similar products to those already purchased or consulted by you and which match your interests.

The safety of our Website
We collect some browsing data to allow us to ensure the safety of our services and to detect, avoid or retrace any attempt at computer abuse or intrusion or any infringement of the terms of use of our Services.

Personalisation of online advertisements (targeted advertising)
We can use data that do not enable to identify you directly (technical identifiers or socio-demographic data) to adapt the advertisements that you see on our Website or those of our partners.

Your data may be combined with browsing data and other information collected through our relationship with partners, and made anonymous prior to any use, such as your age group or gender in order to establish your user profile and associate interests with it which will be used as a basis for advertisements in order to gather statistics regarding the use of the Website.

For more information and to manage your cookies, cf. article 5.

Customer knowledge and statistics and efficiency of our Website
We can use data to have a better understanding of our customers or for statistics in order to analyse the activity of our Website and improve the services that we offer. We carry out audience measurements; for example, we assess the number of pages visited, the number of visits to the Website and the activity of the visitors on the Website and how often they come back.

Managing applications and recruitment
Our human resources department uses the Website to collect applications. CVs are kept for a maximum period of 2 years after the last contact with the applicant. After that period, they will be deleted. The information is made secure and may only be accessed by the persons involved in the recruitment process.

Legal processing grounds

The legal grounds applicable include:

Consent: you agree to processing of your personal data through specific consent given (box to tick, click, etc.). You can withdraw this consent at any time.
Legitimate interest: BONCOCAP has a commercial interest in processing your data which is justified, balanced and does not affect your privacy. Unless otherwise indicated, you may object to a processing based on legitimate interests at any time, by informing BONCOCAP of this.
Retention periods

Most of the data (for example, information from your customer account) are kept for as long as you are an “active” customer and for a period of 3 years from your last activity (for example connection to your account or expiry of an agreement or guarantee).

Processing purposes:

Personalisation of our services (emails, product recommendations on our Website, etc.)
Legal grounds: agreement

Retention period in operational basis: 3 years as from the last activity for emails

Sending messages by email or sms (electronic canvassing)
Legal grounds: consent

Retention period in operational basis: 3 years as from the last activity

Useful remarks: You may withdraw your consent at any time through your account

Targeted advertising /profiling
Legal grounds: Consent

Retention period in operational basis: 13 months as from filing advertising cookies

Useful remarks: You can manage advertising cookies in the cookies manager section of the cookies information page or notify your objection to advertising profiling at any time using your BONCOCAP account.

Data-sharing within the BONCOCAP group for customer knowledge purposes:
Legal grounds: Legitimate interest

Retention period in operational basis: 5 years as from the last activity

Archiving: 5 to 10 years

Useful remarks: You may notify your objection to data-sharing within the BONCOCAP group at any time through your BONCOCAP account.

Managing job applications
Legal grounds: Legitimate interest

Retention period in operational basis: 2 years as from the last contact

Archiving: 2 years

For targeted advertising:

We inform you that we may communicate some of your non-identifiable data to partners, such as customer profiles, cookies or technical identifiers without it being possible for them to identify you by name:

for targeted advertising on our Website or on third-party websites (cf. also the cookies and targeted advertising section);
To improve our customer knowledge:

To enable us to link up your various devices (computers, mobile telephones, etc.) and provide you with a standardised experience on the various devices that you use.
You may also configure your cookies settings in order to manage cookies directly in relation to targeted advertising on the cookies information page.

How can I indicate my choices on the use of my data?

We work actively on improving our choice manager facility available in your account in order to enable you to have more control over the use of your data.

You may withdraw your consent at any time or put forward an objection regarding the uses of your data described above:

links are present in all of our communications
then at any time
Online by going to the “Contacts” page;


If you send an email or a letter:

Please indicate your surname, first name, email address and postal address and the reason for your request and/or the right that you wish to use.

In order to enable us to have a better understanding of your request, you could, for example, specify one or several of the following grounds:

To stop canvassing: “Stop BONCOCAP emails” or “Stop Partner emails”
To stop data-sharing for customer knowledge purposes: “Objection BONCOCAP Group data-sharing”
To stop targeted advertising: “Objection to data-sharing with third parties for targeted advertising”
To delete your customer account: “Delete my account”
What are my rights in light of the use of personal data?

In accordance with the French IT and Freedom Act of 6th January 1978, amended, each internet user having completed this form has a right to access, rectify or erase personal information about them and may also, for legitimate grounds, object to this processing, by contacting BONCOCAP at 183 AVENUE DES ÉTATS-UNIS, 31200 TOULOUSE, FRANCE.

In accordance with the provisions of Article 92 of Decree no. 2005-1309 of 20th October 2005, a copy of an identity document must be enclosed with any request for right of access, objection or rectification.

Furthermore, you are entitled to make a claim with the Commission Nationale de l’Informatique et des Libertés – CNIL (French Data Protection Agency), in particular on its website.

Are my data transferred outside of the European Union?

We inform you that the data about you may be transferred for the purposes indicated above to companies located in countries that are not in the European Union with a level of data protection that is lower than that of the European Union.

Prior to the transfer outside of the European Union, BONCOCAP will take all measures and necessary guarantees to ensure the safety of such transfers.

What use of data in relation to Social Media?

The use of social media and services or applications of BONCOCAP in relation with these social media may entail a collection and an exchange of certain data between the social media and BONCOCAP.

We suggest that you consult the personal data protection policies of the social media in order to have precise knowledge of the information collected by the social media and which may be transferred to BONCOCAP in relation with its websites and applications and the purposes of the use of your data, in particular for advertising purposes.

You may configure the access and confidentiality of your data directly on the social media.

BONCOCAP collects certain information and personal data, on its own behalf, related to your activity on the BONCOCAP social media pages or BONCOCAP websites and applications that use social media services.

These data are used for advertising purposes in order to improve our business relationship and the advertisements that are sent to you, thus providing you with a personalised and social experience.

The information collected by BONCOCAP on its own behalf through the BONCOCAP applications, websites or services related to social media is governed by these terms and the specific terms of the BONCOCAP applications.

However, BONCOCAP is not responsible for the use that may be made of your data by the social media on their own behalf.

“Plug-ins” and social modules

Our Website uses “plug-ins” or social modules.

These are in particular the small “like”, “share” buttons of third-party social media such as Facebook, Twitter, Google+, etc. that you may find on our websites and applications.

They enable you to like and share information from our websites and applications with your friends on social media. When you consult a page from our BONCOCAP websites (web or mobile) containing plug-ins or social modules, a connection is established with the servers of the social media (Facebook, Twitter, etc.) which are then informed that you have accessed the corresponding page of the BONCOCAP Website consulted, even if you do not have a Facebook or Twitter user account, and even if you are not connected to your Facebook or Twitter account.

For example: If you are connected to social media when browsing the BONCOCAP Website, the social media to which you are connected may refer to your visit in your social media account. If you use the plug-ins (e.g.: like), your actions may be recorded and published in your accounts on social media depending on the settings of your social media accounts. If you do not want social media to publish your actions as a result of the plug-ins in your social media accounts, you should disconnect from your social media before visiting our Website.

Social connect

The Social Connect function enables you to connect to our websites using your social media accounts to facilitate access to our services. When you connect to our websites using these third-party accounts, BONCOCAP may have access to certain information in order to provide you with a personalised and social experience. Additional information to that already present in your social accounts may be requested by BONCOCAP for the purposes described above. The information collected by BONCOCAP on our websites and applications is not communicated to the social media without your consent. You are responsible for managing your confidentiality settings on social media when you wish to connect to the BONCOCAP services using your social media identifiers.

BONCOCAP may use temporary cookies that are valid during your session on the Website.

These cookies are data that are stored in the RAM of your computer; they are used for potentially recording information related to the browsing of your computer on the Website (the pages that you have visited, the date and time of the visit, etc.) that we can read during your later visits. When you close your internet browser, these data are not saved.

Each internet user has the possibility to accept or reject the cookies. You may object to cookies being saved on your computer by setting up your browser as follows:

– For Internet Explorer (Microsoft): in the “tools” tab, “internet options”, click on “privacy”. Then in the “Advanced privacy settings”, click on “Ignore automatic management of cookies” and choose “block all cookies” (internal and third-party). Confirm by clicking on “OK”.

– In Firefox: “tools” tab, then “options”. In the “Privacy & Security” tab, tick “indicate the websites that must not track me”. Click on OK.

– In Safari, click on “Settings”. In the “Privacy” part, define the level of acceptance of the cookies.

– In Chrome, click on “Preferences” then “Show advanced settings”. In the “Privacy” part, click on “Content settings” and define the choice in the Cookies part.

If you use versions of browsers other than those indicated, please refer to the help files or users’ manual.
If you block or delete the cookies created by the Website, your browsing will not be changed, except for your possibility to connect to your personal area.

For more information on the cookies and how to manage them, consult the CNIL website or://

Types of cookies

Session identifier cookies. These are cookies that are technically necessary for running the Website. They enable to have access to reserved and personal areas of our Website, using personal identifiers (session identifier cookies).
Audience measurement cookies.
BONCOCAP uses a Web analytics service by Google known as “Google Analytics”, a software that places cookies on your computer enabling it to analyse your use of the Website. These cookies aim at potentially recording information related to your browsing on our Website (date and time of your visit, number of visits to the website, pages consulted, time spent on the website, bounce rate, operating system used, browser, country of connection, keywords used to access the website, origin of internet users, conduct of internet users, etc.) that we can read during your future visits. The information collected by the cookies regarding your use of the website will be communicated, stored and saved by Google on servers located in the USA. Google will use this information in order to assess your use of the website, and to compile reports on the website’s activity for the company. For more information on Google Analytics and data protection, go to or

Contact form

The personal information communicated on the contact form present on the website is meant for the exclusive use of BONCOCAP for the unique purpose of answering questions raised using the “Contacts” tab.

In accordance with the French IT and Freedom Act of 6th January 1978, each internet user having completed this form has a right to access, rectify or erase personal information about them, by contacting “BONCOCAP, 183 avenue des États-Unis, 31200 TOULOUSE, France”.

In accordance with the provisions of Article 92 of Decree no. 2005-1309 of 20th October 2005, a copy of an identity document must be enclosed with any request for right of access, objection or rectification.

Recruitment form

The personal information communicated in the recruitment form present on the website is meant exclusively for BONCOCAP for the unique purpose of answering applications filed using the “Join Us” page.

Moreover, when applying for a job on the Website, you are required to provide certain compulsory information and a CV, using an application form.

These data will be used for managing and studying your application. As managing recruitment is a long process, BONCOCAP keeps the files for a period of 2 years as from the last contact with you.

After this period, and if you have not formally indicated your wish to extend it, your application will become null and void and your personal information will be automatically erased from the Website.

In accordance with the French IT and Freedom Act of 6th January 1978, each internet user having completed this application form has a right to access, rectify and erase information about them and may also, for legitimate grounds, object to this processing.

To use these rights, please contact the Head of Human Resources, “BONCOCAP, 183 avenue des États-Unis, 31200 TOULOUSE, France”.

In accordance with the provisions of Article 92 of Decree no. 2005-1309 of 20th October 2005, a copy of an identity document must be enclosed with any request for right of access, objection or rectification.

Promotional campaigns

As part of promotional campaigns organised by BONCOCAP on the Website, personal information may be requested from internet users wishing to take part in the competition organised. The data controller and the purposes of this processing will be clearly indicated on the competition sign-up form. The data controller will only use the personal data for the exclusive purposes indicated to the internet user when taking part in the competition.

In some cases, and as specifically agreed by the internet user, the personal data may be used to enable BONCOCAP and/or its partners to propose commercial offers. BONCOCAP will only communicate the personal data of the participants in the competition to third parties if the participants have specifically given their authorisation for this.

In any event, the participants in the competition will, in accordance with the French IT and Freedom Act of 6th January 1978, have a right to access, rectify or erase information about them, that they may use by contacting the data controller.

The data collected are compulsory for taking part in the competition. Consequently, persons using the right to erase the data about them before the end of the competition will be deemed as waiving their participation in it.

Non-personal data

Any information that is not personal data and that you provide to BONCOCAP via the Website (comments, feedback, suggestions, etc.) may be used by BONCOCAP, without restriction regarding the right to use, without any payment for you or for a third party. This information will not be considered as confidential by BONCOCAP.

BONCOCAP has set up resources enabling to store the personal information in a secure way in order to avoid losses, alterations or hacking. The storage systems may only be accessed by a limited number of authorised persons.

The Website’s services may be accessed 24 hours a day, seven days a week, except in the case of force majeure events as specified by Article 1218 of the French Civil Code or an event beyond the control of BONCOCAP, and subject to any maintenance periods and breakdowns.
The transfer rates and response times of the information circulating between the internet and the Website’s platform are not guaranteed by BONCOCAP. Indeed, the speed of circulation of the information does not fall within the access service provided by BONCOCAP, but rather within the characteristics inherent in online networks related to technical means of absorbing the traffic generated.
BONCOCAP reminds users of the characteristics and limits of the internet and declines all liability related to the consequences of the users connecting to this network via the Website.

More particularly, BONCOCAP will not be held liable for any material or immaterial damage caused to the users, their computer equipment and the data stored on them, and any consequences that may result from this on their personal, professional or commercial activity.
BONCOCAP may not be held liable for any use by third parties of the elements included in the personal areas of the website.
BONCOCAP may not be held liable, either, in the event that one or several users cannot connect to the Website due to a technical error or any problem related in particular to network congestion.

BONCOCAP may interrupt the availability of its Website on line, unilaterally and at any time, temporarily or permanently, without its liability being able to be sought and without this giving rise to the allocation of damages of any kind whatsoever.

The web pages of the Website may contain hypertext links redirecting users to other websites managed by companies that are unrelated to BONCOCAP, and over which BONCOCAP does not have any sort of control. BONCOCAP does not bear any liability regarding the content of these third-party websites or the content to which these third-party websites may redirect the users. No user or visitor of the Website may set up a hypertext link towards this website without prior, specific authorisation from BONCOCAP.

BONCOCAP is free to amend these general terms of use at any time. The latest version of the general terms of use is binding on the users.
The general terms of use are governed by the French laws; any dispute related to their performance and/or interpretation will be referred to the French courts.
It is strictly prohibited to use or reproduce the name of “BONCOCAP/BONCOLAC/ONORE” and/or its logo and all of the trademarks, drawings or models referred to and/or shown on this Website or any other related website, for any reason whatsoever and in particular for publicity purposes, without the prior, written consent of BONCOCAP.

©14120203- BONCOCAP, all rights reserved.